EFFECT OF CORPORATE SOCIAL RESPONSIBILITY ON ORGANISATIONAL PERFORMANCE (A STUDY OF EMENITE NIGERIA PLC, EMENE, ENUGU STATE)

EBUNAM, CHINEDU AUGUSTINE (2026) EFFECT OF CORPORATE SOCIAL RESPONSIBILITY ON ORGANISATIONAL PERFORMANCE (A STUDY OF EMENITE NIGERIA PLC, EMENE, ENUGU STATE). Other thesis, Godfrey Okoye University, Enugu.

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Abstract

The study examined the effect of corporate social responsibility on organisational performance, with particular focus on Emenite Nigeria Plc, Emene, Enugu State. The specific objectives were to determine the effect of employee-focused CSR on employee productivity, to assess the influence of CSR on customer satisfaction, to evaluate the impact of CSR on corporate reputation, and to measure the relationship between CSR and overall organisational productivity. Four hypotheses were formulated and tested using one-way ANOVA. A cross-sectional survey design was adopted, and a structured questionnaire based on a five-point Likert scale was used for data collection. The accessible population comprised 212 employees of Emenite Nigeria Plc. Using 91.7% retrieval rate, 194 valid questionnaires were used for analysis. Descriptive statistics (means and standard deviations) and one-way ANOVA were used to analyse the data. The decision criterion of F-statistic at p < 0.05 was adopted for hypothesis testing. The findings revealed that employee-focused CSR activities had a significant positive effect on employee productivity (F = 18.42, p = 0.000). Ethical practices and community engagement significantly influenced customer satisfaction (F = 14.67, p = 0.000). CSR activities significantly impacted corporate reputation (F = 16.91, p = 0.000). Furthermore, environmental and community initiatives showed a significant relationship with organisational productivity (F = 11.38, p = 0.001). All null hypotheses were rejected at 5% level of significance. The study recommends that management should prioritise safety audits, formalise ethical codes, increase community engagement budgets, and adopt more visible environmental sustainability initiatives.

Item Type:	Thesis (Other)
Subjects:	H Social Sciences > H Social Sciences (General)
Divisions:	Faculty of Management and Social Sciences
Depositing User:	Uchenna Eneogwe
Date Deposited:	20 Jul 2026 14:40
Last Modified:	20 Jul 2026 14:40
URI:	http://eprints.gouni.edu.ng/id/eprint/5888

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