BUILDING EMPLOYEE ATTITUDES THROUGH HUMAN RESOURCE PRACTICES: EVIDENCE FROM A PUBLIC HOSPITAL IN MAKURDI

Ikyanyon, Darius N. and Agber, Isaac A. (2021) BUILDING EMPLOYEE ATTITUDES THROUGH HUMAN RESOURCE PRACTICES: EVIDENCE FROM A PUBLIC HOSPITAL IN MAKURDI. Nigerian Journal of Management Sciences, 22 (2). pp. 365-377.

[img] Text
Building-Employee-Attitude-Through-Human-Resources.pdf

Download (969kB)

Abstract

Drawing upon the ability-motivation-opportunity (AMO) framework and social exchange theory, this study examined the effect of HR practices (training, employee benefits, and employee participation) on employee attitude (satisfaction, affective commitment, normative commitment and continuance commitment). Primary data was collected from 521 medical workers (excluding medical doctors) in a large public hospital in Makurdi through the use of questionnaire. Results of multiple regression analysis indicates a positive effect of HR practices on job satisfaction, affective commitment, and normative commitment. However, the effect of HR practices on continuance commitment was negative. This implies that respondents in the study have a social exchange relationship with their organization. The study recommends that managers of public hospitals should consider employees as important stakeholders and invest in HR practices that improves their skills and abilities, as well as motivate and provide opportunities for employees to contribute to workplace decisions. This will engender positive attitudes that benefit both employees and their organizations.

Item Type: Article
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Management and Social Sciences
Depositing User: Uchenna Eneogwe
Date Deposited: 23 May 2025 10:31
Last Modified: 23 May 2025 10:31
URI: http://eprints.gouni.edu.ng/id/eprint/4637

Actions (login required)

View Item View Item