DEVELOPMENT OF A CUSTOMER RELATION,INTERACTION AND COMPLAINT MANAGEMENT

Nkenwokeneme, Maxwell (2018) DEVELOPMENT OF A CUSTOMER RELATION,INTERACTION AND COMPLAINT MANAGEMENT. DEVELOPMENT OF A CUSTOMER RELATION,INTERATION AND COMPLAIN MANAGEMENT. pp. 1-60. (Unpublished)

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Abstract

The Issue Tracker system is web based application and it is designed to keep track of complaints registered by the college clients and staffs, so this system need to have distributed platform independent web application. In case registration it should be open and assigned to technical and functional staff can update the issue status to closed. The methodology used is the object oriented model. The task of Administrator executives can control all the activities in the system, for creating issue using case registration, assign to technical staff and check the service performance. The web application was developed using JAVA, HTML, JAVASCRIPT, MySQL, CSS

Item Type: Article
Subjects: Q Science > Q Science (General)
Divisions: Faculty of Natural and Applied Sciences
Depositing User: Mr Maxwell Nkenwowkeneme
Date Deposited: 03 Aug 2018 14:01
Last Modified: 03 Aug 2018 14:01
URI: http://eprints.gouni.edu.ng/id/eprint/516

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