INFLUENCE OF PERCEIVED WORK OVERLOAD AND ORGANIZATIONAL SUPPORT ON JOB STRESS AMONG BANKERS

Okonkwo, Ejike A. and MADU, ONYINYE E. and Okoro, Chinwendu M. and ONUIBE, BLESSING N. (2014) INFLUENCE OF PERCEIVED WORK OVERLOAD AND ORGANIZATIONAL SUPPORT ON JOB STRESS AMONG BANKERS. International Journal of Social Sciences and Humanities Reviews, 4 (4). 150 -156. ISSN 2276-8645

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Abstract

This study investigated influence of perceived work overload and organizational support on job stress among bankers in Enugu urban. One Hundred and Nine (109) participants comprising 66 females and 43 males between the ages of 20 to 45 years with a mean age of (M = 30.28; SD = 4.61) were sampled using purposive sampling technique. Reilly (1982) 13 – item Work Overload Scale, Eisenberger et al. (1986) 13 – item Perceived Organizational Support Scale (POS) and Davis, Elizabeth, and Matthew (2000) 15 – item Job Stress Questionnaire (JSQ) were used for data collection. A cross – sectional survey design was adopted while multiple 2x2 Analysis of Variance (ANOVA) F- test with unequal sample size was applied in testing the hypothesis. The result revealed that the first hypothesis perceived work overload of F(1,105) = 1.69, p>.05 level of significance showed no significance influence on job stress manifestation among bankers, however, the second hypothesis perceived organizational support of F(1,105) = 8.18, p<.05 level of significance showed a significant influence on job stress manifestation among bankers. It was concluded that, perceived organizational support influences job stress among bankers.

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Management and Social Sciences
Depositing User: mrs chioma hannah
Date Deposited: 21 May 2019 09:37
Last Modified: 21 May 2019 09:37
URI: http://eprints.gouni.edu.ng/id/eprint/1556

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