The Role of Information Communication In Effective Public Administration

OBODO, N.A and Ndema, Samuel Chukwuma (2021) The Role of Information Communication In Effective Public Administration. In: Oghe Writers Association Journal. EBENEZER PRODUCTIONS NIG. LTD, pp. 123-130. ISBN 987-012-9135

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Information is the art of informing or the condition of being informed. its science is concerned with the gathering, manipulation, classification, storage and retrieval of recorded knowledge. It is communication of knowledge. It can be communicated orally, visually, in writing or simply by signs. It is sourced from personal interaction/discussion; research; experience; news media; textbooks; journals; internet; conferences; seminars, and workshops. Communication is the art and science of transmitting information, ideas and attitude or opinions from one person to another or from one group to another through a common system or symbols; Benson-Ehuwa, Virginia (1988). The three elements of communication are the sender, the receiver and the message. The process of communication starts from the sender, who encodes it and passes it on to the receiver who decodes it, and responds by way of a feedback to the sender. The circle of communication terminates with the response of the receiver. Communication becomes effective when the stimulus as it was initiated and intended by the sender, or source, corresponds with the stimulus as it was perceived and responded to by the receiver. In other words, communication becomes effective if the recipient reacts positively to the expectation of the sender. For any communication to be effective, it should be devoid of ambiguity and incomplete statements, Obodo & Ogbu (1999). The most important channels/means of communication are oral, written and visual communication.

Item Type: Book Section
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Management and Social Sciences
Depositing User: mrs chioma hannah
Date Deposited: 21 Jul 2021 14:40
Last Modified: 21 Jul 2021 14:40

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